Daily Archives: February 20, 2009

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[Windows 7]: Problem Steps Recorder

The Problem Steps Recorder is a new feature introduced in Windows 7. It enables the end users to record problem they have with an application and provides a detailed screen-by-screen view with helpful information. By using this tool, end users can easily report the problem they have and help reduce time spent with the help desk. It also help the staff at the help desk to easily reproduce the problem and quickly understand the problem. […]